SCI Shared Resources, LLC
Our associates celebrate lives.
We celebrate our associates.
Consider the possibilities of joining a Great Place to Work! This role provides exemplary customer service in all areas of helping client families following the loss of a loved one.
A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs.
The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.
JOB RESPONSIBILITIES
Meets regularly with Funeral Director(s) to ensure customer needs are met
Frequently communicates with families to coordinate activities
Takes first calls and dispatches removal teams
Collects vital information, files death certificates and insurance claims
Schedules appointments for Funeral Directors
Designs and prints memorials; creates, scans, and corrects arrangement documents
Orders merchandise, flowers, urns
Schedules services including coordinating with churches, cemeteries and staff
Assists with setting up funeral/visitation areas and take down
Assists during funeral services and events
May be required to ensure company vehicles are clean and fueled, prior to and after services
Adheres to all Company and Regulatory requirements
Performs other administrative duties for the location when time permits MINIMUM Requirements Education
High School diploma or equivalent Certification/License
Good driving record and valid driver's license Experience
2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Funeral industry experience preferred but not required Knowledge, Skills and Abilities
Strong knowledge of computers and software
Above average communication skills
High level of compassion and integrity
Problem solving skills
Ability to multi task and set priorities
Ability to maintain confidentiality
Ability to work beyond standard business hours including weekends
Detail oriented
Professional team player
Pro-actively seeks out tasks
Motivated, enthusiastic work ethic Work CONDITIONS When considering the work hours associated with this job, the following factors may apply:
Work Environment
Mostly works indoors during all seasons and weather conditions
Occasional work outdoors
Limited amount of local and/or multiple location traveling required
Professional dress is required when in contact with families Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Occasional periods of time standing, up to 3 hours per day
Climbing stairs to access buildings Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Ability to lift up to 20 pounds Work Hours
Working beyond standard business hours as the need arises Compensation:
Salary:
$15.
50/hr.
- $18.
40/hr.
Benefits:
Part-time associates working an average 20 hours a week may be eligible for 401(k).
Postal Code:
92543 Category (Portal Searching):
Operations Job Location:
US-CA - Hemet Job Profile ID:
F00349 Time Type:
Part time Location Name:
Miller Jones Mortuary HemetAbout the Company:
SCI Shared Resources, LLC.
Estimated Salary: $20 to $28 per hour based on qualifications.
We celebrate our associates.
Consider the possibilities of joining a Great Place to Work! This role provides exemplary customer service in all areas of helping client families following the loss of a loved one.
A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs.
The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.
JOB RESPONSIBILITIES
Meets regularly with Funeral Director(s) to ensure customer needs are met
Frequently communicates with families to coordinate activities
Takes first calls and dispatches removal teams
Collects vital information, files death certificates and insurance claims
Schedules appointments for Funeral Directors
Designs and prints memorials; creates, scans, and corrects arrangement documents
Orders merchandise, flowers, urns
Schedules services including coordinating with churches, cemeteries and staff
Assists with setting up funeral/visitation areas and take down
Assists during funeral services and events
May be required to ensure company vehicles are clean and fueled, prior to and after services
Adheres to all Company and Regulatory requirements
Performs other administrative duties for the location when time permits MINIMUM Requirements Education
High School diploma or equivalent Certification/License
Good driving record and valid driver's license Experience
2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Funeral industry experience preferred but not required Knowledge, Skills and Abilities
Strong knowledge of computers and software
Above average communication skills
High level of compassion and integrity
Problem solving skills
Ability to multi task and set priorities
Ability to maintain confidentiality
Ability to work beyond standard business hours including weekends
Detail oriented
Professional team player
Pro-actively seeks out tasks
Motivated, enthusiastic work ethic Work CONDITIONS When considering the work hours associated with this job, the following factors may apply:
Work Environment
Mostly works indoors during all seasons and weather conditions
Occasional work outdoors
Limited amount of local and/or multiple location traveling required
Professional dress is required when in contact with families Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Occasional periods of time standing, up to 3 hours per day
Climbing stairs to access buildings Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Ability to lift up to 20 pounds Work Hours
Working beyond standard business hours as the need arises Compensation:
Salary:
$15.
50/hr.
- $18.
40/hr.
Benefits:
Part-time associates working an average 20 hours a week may be eligible for 401(k).
Postal Code:
92543 Category (Portal Searching):
Operations Job Location:
US-CA - Hemet Job Profile ID:
F00349 Time Type:
Part time Location Name:
Miller Jones Mortuary HemetAbout the Company:
SCI Shared Resources, LLC.
Estimated Salary: $20 to $28 per hour based on qualifications.
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